BTS’s tiered team of trained technicians are all managed by experienced networking professionals, providing clients with cost-appropriate services based on specific needs. Our personalized support means we don’t treat clients like numbered tickets or send a revolving door of technicians; we offer customization service plans that meet business requirements. From hourly service and contract-based solutions to telephone, onsite and remote support, our offerings are flexible to fit client needs.
Our team offers support for:
- Network Infrastructure
- Windows Servers and Workstations
- Linux
- Virus and Trojan Removal
- Virtual Environments
- Software and Hardware Support
- Hardware Repair
- Internet and Firewalls
- Network Connectivity Issues
- Viruses and Malware
- Workstation Upgrades and Installations
- Server Upgrades and Installations
- Proprietary Software Upgrades (accounting support, software payroll releases, updates to time tracking packages, etc…)
